Customer Reviews

At Hotspring World we pride ourselves in providing the very best hot tub ownership experience possible, below are some reviews and comments from some of our customers.

Jeets Aulak
Jeets Aulak
17:37 29 May 17
If i was shopping for a hot tub again I would shop with hot springs. This was the fourth place we'd been too and they all tell you why there hot tub is better than anyone else's. I told them when I got there I don't like sales staff and what I got was good honest service. But better than that the after sales service especially with Hot Tub assist included has been great. It's a tough choice when spending a considerable amount of cash so you need a reliable supplier and HotSpring Milton Keynes were. Anyway wherever you get your tub from I hope you enjoy it as much as we have, good luck.
Natalie Catchpole
Natalie Catchpole
20:53 24 May 17
Our hot tub was delivered in April and we love it! Wayne was great at explaining everything we needed to know and the delivery team showed me how to run it and all of the products I needed. Would recommend anyone looking to purchase a hot tub to head to see Wayne! We had no idea what we were looking for but he expertly found one with everything we need. Thanks Wayne!
lee brimble
lee brimble
17:45 18 May 17
We purchased a Limelight Flair last week, and have been in it every day. Wayne was very professional,knowledgeable and always replied quickly to my many questions.The installation team were brilliant and did a great job, they explained the chemicals and maintenance very clearly and so far my tubs ph is perfect. I did my homework before I started our search, and Hotsprings offered the best specifications compared to the competition, low energy consumption and substantial insulation.Also their guarantees were a lot better than their rivals.Our Hot tub is a fantastic place to relax and has been one of our best ever purchases. Cannot recommend highly enough.
Luke Wetherall
Luke Wetherall
16:12 13 Apr 17
We spent a lot of time looking into the perfect tub and we are not disappointed. I was most worried about it cooling down very quickly during use due to size of the heater (1.5kw) which is smaller than all of the other tubs we were looking at. However, i was assured that the insulation levels were much higher than the competition and that meant the hot tub could keep its temperature at a lower running cost. This is 100% the case!!! To be honest, as good as the tub is, the service was the best part. Wayne was fantastic! He helped us to chose the right hot tub in a non pushy, informative way and followed up in good time with all the information we had asked for. The install guys were great lads too and had it in place, connected and filled in no time at all (during heavy rain) and explained exactly how to use the tub and the chemicals. We've had it in place now for a month and its really had an impact on our lives, my other half and i spend a lot more quality time together, it makes you realise just how nice it is not to have the distractions of the TV & social media.
Richard Elkin
Richard Elkin
21:03 23 Mar 17
Went in to take a look and spent a lot of their time, walked out having bought the sovereign, does everything and more than I thought, easy to operate and does what it says on the tin. It uses less electric than others had said, so really pleased with that. Definitely good quality product and looks good too. Try it on a clear night, the stars look great, and it is so relaxing, that is when you can get the kids out of it. Really pleased.
barry halliday
barry halliday
17:18 28 Feb 17
Wayne and team at MK are first class! We bought our Spa over 18 months ago and is perfect in every aspect! Great advice and due to a back injury Wayne was able to give us honest advice on which tub to purchase and why. This purchase has without doubt assisted me in my recovery and ongoing treatment. Not to mention the many nights enjoying the tub with a nice glass of wine! Great product ,great service, great staff. I would never look elsewhere whilst Wayne and the team are on hand to assist. Visited there only this weekend to buy some water cleaning agents and Wayne cannot assist you enough even though he knows you have already made a large purchase! Thanks and keep up the hard work!
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