Customer Reviews

At Hotspring World we pride ourselves in providing the very best hot tub ownership experience possible, below are some reviews and comments from some of our customers.

Sj Huxtable
Sj Huxtable
17:46 21 Oct 17
Can't recommend Hot Spring World enough. So helpful when choosing, arranging delivery and then when the handle didn't arrive with the delivery, managed to supply us with a nearly new one so the hottub didn't have to be drained again to fit. Great price too and the Bluetooth music is a must!
Gill Sandall
Gill Sandall
15:28 19 Oct 17
We have had our hot tub now for four months and couldn't be happier with it. Wayne at Hotspring World has guided us through the process and is always happy to assist with any questions we may have. Excellent service and highly recommended.
Tony Kingsmill
Tony Kingsmill
15:52 16 Sep 17
The Hotspring sales team at Dobbies are great. Both of the guys are very knowledgeable and offer sound advice with regards to the hot tub that will suit you and your family best. We got a cracking deal thanks to Wayne and went from no hot tub to one that completely surpassed our expectations. So happy with our NXT Envoy, the only problem now is getting the garden up to scratch.
Alexandra Willingale
Alexandra Willingale
07:48 11 Sep 17
Excellent customers service. Staff were very helpful before purchase helping us to make the right decision based on our needs. Delivery and installation was effortless and aftercare has been excellent too. Highly recommend.
Lesley Kilby
Lesley Kilby
21:03 21 Aug 17
The team at Hot Spring are great. Always friendly and helpful. Good after care service we cannot fault them with the organisation of purchase and delivery. Would totally recommend them
Mick Allen
Mick Allen
14:23 02 Aug 17
Excellent service. Brought out hot tub about 9 months ago, had a few issues to start with but Wayne and team sorted all issues very quickly and efficiently. Anyone looking for a tub, we recommend Wayne and team!!!!!. A++++++ for services . We have now had the hot tub for nearly a year. Had a few issues but between Wayne and Hot tub assist these have been corrected very very quickly. If you are thinking of a new hot tub, make sure you check with hot springs world...... A ++++++ for service and after service.
Jeets Aulak
Jeets Aulak
17:37 29 May 17
If i was shopping for a hot tub again I would shop with hot springs. This was the fourth place we'd been too and they all tell you why there hot tub is better than anyone else's. I told them when I got there I don't like sales staff and what I got was good honest service. But better than that the after sales service especially with Hot Tub assist included has been great. It's a tough choice when spending a considerable amount of cash so you need a reliable supplier and HotSpring Milton Keynes were. Anyway wherever you get your tub from I hope you enjoy it as much as we have, good luck.
Natalie Catchpole
Natalie Catchpole
20:53 24 May 17
Our hot tub was delivered in April and we love it! Wayne was great at explaining everything we needed to know and the delivery team showed me how to run it and all of the products I needed. Would recommend anyone looking to purchase a hot tub to head to see Wayne! We had no idea what we were looking for but he expertly found one with everything we need. Thanks Wayne!
lee brimble
lee brimble
17:45 18 May 17
We purchased a Limelight Flair last week, and have been in it every day. Wayne was very professional,knowledgeable and always replied quickly to my many questions.The installation team were brilliant and did a great job, they explained the chemicals and maintenance very clearly and so far my tubs ph is perfect. I did my homework before I started our search, and Hotsprings offered the best specifications compared to the competition, low energy consumption and substantial insulation.Also their guarantees were a lot better than their rivals.Our Hot tub is a fantastic place to relax and has been one of our best ever purchases. Cannot recommend highly enough.
Luke Wetherall
Luke Wetherall
16:12 13 Apr 17
We spent a lot of time looking into the perfect tub and we are not disappointed. I was most worried about it cooling down very quickly during use due to size of the heater (1.5kw) which is smaller than all of the other tubs we were looking at. However, i was assured that the insulation levels were much higher than the competition and that meant the hot tub could keep its temperature at a lower running cost. This is 100% the case!!! To be honest, as good as the tub is, the service was the best part. Wayne was fantastic! He helped us to chose the right hot tub in a non pushy, informative way and followed up in good time with all the information we had asked for. The install guys were great lads too and had it in place, connected and filled in no time at all (during heavy rain) and explained exactly how to use the tub and the chemicals. We've had it in place now for a month and its really had an impact on our lives, my other half and i spend a lot more quality time together, it makes you realise just how nice it is not to have the distractions of the TV & social media.
Richard Elkin
Richard Elkin
21:03 23 Mar 17
Went in to take a look and spent a lot of their time, walked out having bought the sovereign, does everything and more than I thought, easy to operate and does what it says on the tin. It uses less electric than others had said, so really pleased with that. Definitely good quality product and looks good too. Try it on a clear night, the stars look great, and it is so relaxing, that is when you can get the kids out of it. Really pleased.
barry halliday
barry halliday
17:18 28 Feb 17
Wayne and team at MK are first class! We bought our Spa over 18 months ago and is perfect in every aspect! Great advice and due to a back injury Wayne was able to give us honest advice on which tub to purchase and why. This purchase has without doubt assisted me in my recovery and ongoing treatment. Not to mention the many nights enjoying the tub with a nice glass of wine! Great product ,great service, great staff. I would never look elsewhere whilst Wayne and the team are on hand to assist. Visited there only this weekend to buy some water cleaning agents and Wayne cannot assist you enough even though he knows you have already made a large purchase! Thanks and keep up the hard work!
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